Owner/Manager Listing Agreement - Website Summary

Owner/Manager Agreement Summary

Last Updated: October 2025

By listing your property with Experience A Vacay, you agree to enter into a comprehensive property management partnership governed by our full Owner/Manager Listing Agreement. This summary outlines key terms and responsibilities.

Property Eligibility & Standards

Property Requirements

  • Property must be legally authorized for short-term rental use in its jurisdiction
  • Owner must possess all required local licenses, permits, and registrations
  • Property must meet Experience A Vacay's quality and safety standards
  • Property must accommodate minimum 6 guests with preference for larger capacity (8-14+ guests)
  • All utilities, Wi-Fi, and essential amenities must be fully functional

Property Condition Standards

  • Property must be clean, well-maintained, and move-in ready
  • All furnishings, appliances, and fixtures must be in good working condition
  • Property must comply with local safety codes and regulations
  • Regular maintenance and upkeep must be maintained throughout listing period

Service Structure & Responsibilities

Experience A Vacay Services

  • Complete booking management and guest communication
  • Professional photography and listing optimization
  • Dynamic pricing strategy and revenue optimization
  • Guest screening and verification processes
  • 24/7 guest support during stays
  • Property maintenance coordination
  • Professional cleaning services between bookings
  • Linen and supply management
  • Marketing and promotional activities
  • Insurance claim assistance

Owner/Manager Responsibilities

  • Maintain property in excellent condition
  • Provide accurate property information and disclosures
  • Ensure compliance with all local laws and regulations
  • Maintain adequate property insurance coverage
  • Respond promptly to maintenance requests
  • Keep all licenses and permits current
  • Notify Experience A Vacay of any property changes or issues

Financial Terms

Commission Structure

Experience A Vacay retains a service fee percentage of gross booking revenue to cover comprehensive management services, with specific rates detailed in the full agreement based on property type and services selected.

Payment Terms

  • Owner payments processed monthly within 15 business days
  • Direct deposit to designated owner bank account
  • Detailed monthly statements provided
  • Maintenance and repair costs deducted from owner proceeds with prior approval

Pricing Authority

Experience A Vacay maintains authority to set nightly rates, seasonal pricing, and promotional rates to optimize occupancy and revenue, with owner input considered.

Booking & Guest Policies

Reservation Management

  • Experience A Vacay handles all booking confirmations and modifications
  • Minimum stay requirements established based on property and season
  • Guest capacity strictly enforced per property specifications
  • No smoking and no pets policies unless specifically approved

Cancellation Policy

Standard cancellation policies apply with flexibility during exceptional circumstances. Specific terms outlined in full agreement.

Insurance & Liability

Required Insurance

  • Owner must maintain comprehensive property insurance
  • Liability coverage minimum $1,000,000 recommended
  • Experience A Vacay maintains additional liability coverage for management operations

Damage Protection

  • Security deposits collected from guests for potential damages
  • Property damage claims processed through established procedures
  • Documentation requirements for all damage claims

Property Access & Maintenance

Access Rights

  • Guest check-ins and emergencies
  • Routine maintenance and repairs
  • Professional cleaning services
  • Property inspections and photography updates

Maintenance Protocol

  • Preventive maintenance schedules established
  • Emergency repair authorization for amounts under specified thresholds
  • Major repairs require owner approval except in emergency situations
  • All maintenance documented and reported to owner

Term & Termination

Agreement Duration

Initial term typically 12 months with automatic renewal options, subject to terms in full agreement.

Termination Conditions

Either party may terminate with 30-day written notice, subject to existing booking commitments and specific conditions outlined in the full agreement.

Post-Termination

  • Existing bookings honored through completion
  • Final accounting and payment within 30 days of termination
  • Return of any owner property and materials

Legal Compliance

Regulatory Compliance

  • Owner responsible for compliance with all local short-term rental laws
  • Experience A Vacay assists with compliance guidance but owner maintains legal responsibility
  • Any violations or penalties are owner's responsibility

Fair Housing Compliance

All parties must comply with fair housing laws and anti-discrimination requirements.

Data & Privacy

Owner information handled according to Experience A Vacay's Privacy Policy. Property performance data and guest information remain confidential and proprietary.

Dispute Resolution

Disputes resolved through mediation and binding arbitration as specified in the full Owner/Manager Listing Agreement.

Agreement Execution

This summary does not constitute the complete agreement. Full terms and conditions detailed in the comprehensive Owner/Manager Listing Agreement, which must be signed before property listing activation.

For complete terms and conditions, contact Experience A Vacay at [contact information] to receive and execute the full Owner/Manager Listing Agreement.

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