Q: How is this platform different from Airbnb?

A: We focus on handpicked homes, more personalized service, and transparent pricing with fewer fees. Our goal is to make every stay feel like home with a little extra magic.

Q: Are the listings verified?

A: Yes! All properties go through a verification process to ensure accuracy, quality, and safety. What you see is truly what you get.

Q: What is your cancellation policy?

A: Hosts choose from flexible, moderate, or strict policies. Each listing clearly states the cancellation terms before booking.

Q: how long will it take to process my refund?

A: All refunds should go back to your card within 5-7 business days.

Q: Is it safe to book through your platform?

A: Absolutely. We use encrypted payment processing, verified host identities, and offer 24/7 customer support to protect you every step of the way.

Q: Can I contact the host before booking?

A: Yes! We encourage open communication so you can ask questions and feel confident before making a reservation.

Q: Are there any service fees?

A: We keep fees low and transparent. No surprise charges at checkout what you see is what you pay.

Q: Can I Visit the Property Before Booking?

A: Thank you for your interest! For security and safety reasons, we don't allow in person visits before bookings. However, we'd be happy to provide a video tour of the house to help you feel confident about your reservation. Let us know if that works for you!

Q: How do I list my property?

A: It's easy. Sign up, upload your photos and details, set your price and availability, and go live in less than 24 hours.

Q: What kinds of properties can I list?

A: Homes, apartments, cabins, luxury stays, or family retreats we welcome all kinds, as long as they're clean, safe, and guest-ready.

Q: Do I have control over who books my home?

A: Yes. You can set approval requirements, screen guests, and even decline bookings that don't feel like a good fit.

Q: How and when do I get paid?

A: Payments are securely deposited into your account 24-48 hours after your guest checks in.

Q: Do you offer support for hosts?

A: We sure do. You'll get access to a dedicated Host Dashboard, resources, and real people to help you succeed-day or night.

Q: What kind of protection do you offer hosts?

A: We offer optional property protection programs and guest vetting to help keep your home and peace of mind safe.